Shipping policy
Shipping Policy
The Siren Pants – Shipping Information
The Siren is a handmade pre-order item. Each pair is individually crafted after your order is placed to ensure the highest quality and attention to detail.
Please allow 2–3 weeks for production before your order is shipped. Once your order has been dispatched, you'll receive a confirmation email with your tracking information.
If your order includes both The Siren and other items, they may be shipped separately and can arrive at different times.
Do you ship to my country?
We currently ship to the following countries:
European Union (EU)
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
North America
Canada, Mexico, United States.
Europe (Non-EU)
Albania, Andorra, Bosnia & Herzegovina, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, United Kingdom, Vatican City, Turkey.
Asia & Oceania
Australia, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand.
Africa & South America
Argentina, Brazil, Chile, Colombia, Egypt, Kenya, Morocco, Peru, South Africa.
If your country is not listed or unavailable at checkout, please email us and we can check whether shipping can be arranged for your location.
Due to legal and carrier restrictions, we do not ship to Russia, Ukraine, Belarus, Iran, Syria, Cuba, or North Korea.
Processing & Shipping Times
All items are made to order with care. Production usually takes 2–7 business days, then shipping depends on your location:
- EU: 3–7 business days
- United States: 5–10 business days
- United Kingdom: 4–8 business days
- Canada: 5–12 business days
- Mexico: 7–14 business days
- Other international locations: 7–20 business days
Delivery times are estimates and may be affected by customs, public holidays, or carrier delays.
Where do you ship from?
All items are made to order and fulfilled in our studios.
Fulfillment location depends on product availability and destination.
Orders may ship from:
-
Europe (Latvia)
- United States
This helps us deliver your order as quickly as possible.
Some orders containing multiple items may arrive in separate shipments.
Shipping Costs
Shipping fees are calculated at checkout based on your location and order size. You’ll always see the total before completing your purchase.
Customs & Duties
EU orders: No customs fees.
International orders: Customs duties or import taxes may apply depending on local regulations. These charges are the responsibility of the customer.
Delivery Issues
aIf your order has shipped but you’re having trouble with delivery, first check your tracking information. If the problem persists, contact us at Contact Page